Call Analytics
Detailed call history and analytics for your organization
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Hourly Call Distribution
Call volume throughout the day
Calls by Department
Call distribution across departments
Recent Call History
Showing 5 of 5 calls
| Call ID | Date & Time | Employee | Department | Duration | Outcome | Provider | Rating |
|---|---|---|---|---|---|---|---|
| CALL-001 | 2024-01-15 09:30 AM | John Smith | Engineering | 12:45 | PCP Follow-up | Sarah Johnson, NP | |
| CALL-002 | 2024-01-15 11:15 AM | Maria Garcia | Sales | 8:20 | Patient Education | Michael Chen, NP | |
| CALL-003 | 2024-01-14 02:45 PM | David Wilson | Marketing | 15:30 | ER Diversion | Lisa Rodriguez, NP | |
| CALL-004 | 2024-01-14 04:20 PM | Jennifer Lee | Operations | 6:15 | Medication Prescribed | Sarah Johnson, NP | |
| CALL-005 | 2024-01-13 10:00 AM | Robert Brown | Finance | 9:45 | UC Referral | Michael Chen, NP |