Industry Benchmarking
Compare your organization's performance against industry standards and peers
Top Performer
Overall Ranking
#3
Top 5% nationally
Performance Score
87.2
+5.2 vs industry
Percentile Rank
88th
+3 positions
Improvement Areas
2
Focus areas identified
Industry
Competitors
Industry Benchmark Comparison
Your performance vs industry averages across key metrics
ER Diversion Rate
68
Response Time (min)
6.75
Patient Satisfaction
96.2
Cost per Call
125
First Call Resolution
89
Provider Utilization
94