Call Analytics Dashboard
Comprehensive analysis of call patterns, outcomes, and provider performance
Live Data
Filters
Total Calls
1,200
+8% vs last month
Total calls recorded
Avg. Calls/Day
40
+5% vs last month
Average daily volume
ER Diversion Rate
65%
+3% vs last month
Prevented ER visits
Avg. Call Duration
7:30
-0:15 vs last month
Time per call
Call Frequency by Day
Peak Day: Tuesday
Hourly Call Distribution
Peak Hour: 1:00 PM
Caller Type Breakdown
Most Frequent: Employee Caller
Treatment Action Distribution
Most Common: Med(s) Prescribed